Mum turns her life around thanks to NVQ
Posted on May 23rd, 2008
After a difficult childhood, a spell in a detention centre and leaving school without any qualifications, the future could have looked bleak for 40 year old Jackie Salisbury from Hazel Grove.
But Jackie, who works as a supervisor and receptionist at Travelodge in Adlington, has recently turned her life around by gaining a Customer Service NVQ2.
‘I decided to take the NVQ because I left school at 15 with no qualifications and I wanted to gain some,’ said Jackie. ‘I wish I had stayed on at school but hindsight is a wonderful thing!’
Now Jackie says her employers are pleased with her for gaining the qualification, her confidence has soared and she finds can do her job much better than before.
After studying at Stockport learndirect centre, which is provided by Business Advice Direct, Jackie continued to study while at work and she enjoyed the course so much that she has now started further learning to gain an NVQ2 in Team Leading.
‘The NVQ has turned my life around,’ she said. ‘It has made me more confident and I feel more secure in my job. Confidence is the big thing and now instead of filling out my CV and having to say that I have no qualifications, I have quite a high qualification and that means a lot to me. It has given me more self-worth and people seem to look at you in a different way when you have qualifications.’ (more…)
Qualifications – music to employer’s ears!
Posted on May 16th, 2008
Arthritis sufferer Emma Wells is thriving in her new job – thanks to learndirect!
Emma, who is 23 and lives in Lincoln, left school with a few GCSEs but her illness prevented her from continuing her education at college.
‘Once I was feeling better and the arthritis was under control I realised I would need more qualifications if I was to find work – but I didn’t feel comfortable about going back to college at that stage,’ she said.
Instead Emma went along to her local learndirect centre which is provided by Business Advice Direct.
‘The centre was so relaxed and I feel I achieved a lot more by doing my studying that way,’ she said. ‘The centre staff were very helpful and the courses they offered were really useful.’ (more…)
Communication is the key
Posted on May 2nd, 2008
Better communication skills and increased confidence have made work more enjoyable for newly-married Hannah Holland from Saxilby in Lincoln.
Hannah has just gained an NVQ in Customer Service thanks to Lincoln learndirect centre which is provided by Business Advice Direct – after her boss encouraged her to gain the qualification.
‘The training has been really beneficial for me and has given me more confidence in my role especially when answering the phone,’ said Hannah, who works as a receptionist for international fertiliser manufacturer Nutrel Products. ‘I thought the course was very good and the assessor Claire Brelsford visited me at work and communicated well and kept me up to date.’ (more…)
Qualifications are good for you – and your employer!
Posted on May 1st, 2008
Leicester mum Susan O’Driscoll was encouraged by her employer to study for an NVQ – and is now basking in the joys of gaining extra qualifications.
‘Every qualification you get really gives you a boost. It’s good for you and gives you more confidence,’ she said.
Susan, who works as Practice Manager and Dental Nurse at Kibworth Dental Practice in Leicester, said her boss, dentist Raj Pancholi, suggested that she take the qualification because he was sure she would do well.
‘He felt I was good with the patients and said it would be another feather in my cap!’ she explained. (more…)
After a difficult childhood, a spell in a detention centre and leaving school without any qualifications, the future could have looked bleak for 40 year old Jackie Salisbury from Hazel Grove.
