Business & Management Courses

Business Running/Growth

The following is a small selection of business and management courses we can provide.

These courses are aimed at individuals who want to develop their knowledge and skills as part of their current role or in readiness for future roles as part of internal re-organisation and/or promotion

The courses utilise the internet and are all online, enabling those undertaking the courses to learn at their own pace and either in their own time at home, work or both.

They are also "bite sized" with many being between 2 and 4 hours making the learning process easier to manage for the individual and the employer.

Individuals who wish to study away from work or home may use our IT suite at an additional charge.

Business Start-Up

Setting up your own business can be a daunting task, we know! So how about a couple of really useful courses that look at what you need to do to plan your start-up and walking you through it step-by-step. One of the courses also gives you real examples of other people who have set themselves up in business too.

Change Management

It’s an ever-changing environment and being able to handle those changes well can mean the difference between it being a successful, positive change that leads to business growth, or being a total disaster. These courses look to take you through how to manage change successfully.

Complying with the Law

Some excellent training courses, in jargon-free terminology, to help you with the day-to-day law surrounding business. Courses look at the law in the following areas: Employment; Company; Premises; Insolvency; Health & Safety; Consumer and many more.

Customer Care

Customer Care is so important for most companies, with customers being the lifeblood of their business. We can offer a range of courses from Basic Customer Care up to a nationally recognised qualification (NVQ2 in Customer Service).

Finance & Cash Flow

We don’t all have the luxury of accountants working with us in our businesses. Whether you are managing a budget or forecasting a cash flow then these courses can assist you in getting it right.

Information Technology

These courses look more at the management side of IT. In today’s market, a good knowledge of IT is essential for any business manager.

Management

An all-encompassing subject area – with over 100 courses falling into this section you can imagine the diversification of the courses on offer. This selection of courses will cover all aspects of management to give your business greater chance of success.

Marketing

Marketing is an area where some companies “muddle through” and hope that their efforts reap the rewards they are looking for. Try some of the marketing courses to help you to achieve that craved-for success.

Personal Development

Looking at yourself and wanting to improve your qualities is always going to beneficial to the company you work for. Choose from a range of courses covering Personal Development in Time Management; Decision Making; Presentation Skills; Meeting Skills; Motivation, of yourself and others, and many other great courses.

Productivity

Introducing the techniques used, and proved successful; by some of the world’s largest organizations these courses look at the various ways to help you increase productivity within your business.

Project Management

There’s no big secret involved in successful project management – it all comes down to effective organization and these courses have been developed to improve your skills and help you to bring your projects in on time and within budget.

Quality

Looking at all aspects of quality from levels of service and products to processes. Addresses all you need to ensure successful quality management which will make you better than the rest.

Recruitment

Employing and keeping the right staff is a challenge for any company. These courses take you through the recruitment process, looking at how to interview and employ the right people and how to create a well-staffed, successful organization.

Specialist Sectors

Of course, not all of us work within the same sectors, so it would be daft to only offer courses for one industry. You will find specialist courses for Retail & Distribution; Care; Call Centres and the Volunteer Sector – there is even a course for Genealogy.

Working in Teams

Some great courses in this section for promoting team work from Creating and Managing Teams to Handling Conflict and many more. Well worth looking into these courses for your first Line Managers and beyond.