To give that ‘big idea’ the best chance of success, good planning and preparation are essential. The course presents the entire start-up process, from drawing up a business plan to selling and marketing the product, financing the business and dealing with business law and regulations.
Businesses grow for a variety of reasons, such as winning new business, attempting to break into new markets or as the result of diversification. This course is designed to help you grow your businesses through careful planning. It explores a range of issues, including sales, staff and finances, and shows you how to minimise risks throughout the expansion process.
Public sector contracts can help small and medium-sized businesses develop and grow. When it comes to winning contracts, understanding how the public sector buys its supplies and services can put your business at a real advantage.
By 2012 online sales will be worth in excess of £60 billion per annum and represent almost 20% of all retail sales.* Make sure your company doesn’t miss out.
This course explains how to market your business using the internet. It builds understanding of e-marketing processes and technologies, including the legal implications of selling online.
Customer complaints are an inevitable part of business. But can a customer complaint be good for business? This course shows you how to use complaints as a valuable source of information that can deliver a genuine business advantage
Flexible and engaging content shows you how to offer a complete service to customers, including giving the right impression, building relationships and satisfactorily resolving any problems. This course will help you to refresh and develop your customer service skills to ensure the needs of your customers are being met.
Telephone communication is at the heart of modern business. By developing effective telephone skills, you’ll portray a positive, professional image and strengthen your relationships with customers and suppliers.
Age discrimination legislation should be important in every workplace. This course explores why age discrimination matters, what the law says, your rights as an employee, and the responsibilities of an employer.
If you handle personal information about individuals, you have a number of legal obligations to protect that information under the Data Protection Act 1998.
The course explores a comprehensive range of faith issues. It will help you to understand and comply with religious belief legislation and offers practical advice on how religious beliefs can be successfully accommodated in the workplace.
Having confidence in your financial decisions will make you more effective at work. This course will help you understand the relationship between profit, expenditure and revenue, so you can manage your cashflow, make forecasts and understand financial jargon.
If you want to develop and advance your bookkeeping skills for your business or your job, then this course will give you the knowledge you need to use Sage Bookkeeping.
Managing your small business accounts using Sage Instant Accounts instead of manual bookkeeping is a brilliant way to save you time and effort. This course will help you get to grips with the software – covering everything from installation through to day-to-day use.
Effective cash flow management can help prevent business failure. This course can help you manage your cash flow more effectively and develop reliable financial forecasts to help your business survive and grow.
This course gives you a basic understanding of the Health and Safety at Work Act 1974. It provides you with an overview of each individual’s responsibilities, as well as the responsibilities of managers and the employer.
This course has been developed to help you anticipate hazards in the workplace and reduce the financial and human consequences of preventable workplace accidents and injuries.
It provides you with clear and practical guidance on how to identify risks and hazards and how to conduct a workplace risk assessment.
This course gives you a good understanding of what hazards are and how to identify and control them. All businesses will benefit from managers who can anticipate accidents before they happen, safer staff and a better health and safety record.
Health and safety is an important issue for every work place. This course gives you a theoretical introduction to health and safety in the workplace. You’ll obtain a good understanding of the relevant health and safety laws, and how they affect both employees and employers.
Starting up your own business can be really exciting. You get the chance to do what you love, making all the big decisions yourself and steering your business in the direction you want to travel.
However, any entrepreneur will tell you that when you start out, you have to juggle a lot of different responsibilities all at once. It can be daunting to write a business plan, market your product and pitch to new clients. It can be difficult to get your head around tax laws and industry
regulations. Yet these hurdles shouldn’t stop you from moving forward.
As our name suggests, we at Business Advice Direct started out advising small businesses and entrepreneurs. We have years of experience helping leaders to grow their businesses and overcome challenges.
We offer an invaluable course that covers a wide range of core business skills. We’ll start with the basics: drawing up a strong business plan, funding your business, and ensuring you comply with business law and regulations.
Then we’ll take a closer look at your business. What do you need to do to make sure your ‘big idea’ has the greatest chance of success? How can you sell and market your product effectively? How can you engage your customers and successfully pitch for contracts?
It’s crucial that you grow your business if you want to move forward, and we can show you how to do this while minimising risk. We’ll talk to you about marketing your business online, selling online, telephone communication and how to provide great customer service.
Taking on employees can be a big responsibility, so we have a whole section devoted to ensuring that both you and your employees are protected and work within the law. We’ll give you the lowdown on everything from health and safety to age discrimination laws.
Finally we’ll make sure you feel confident managing your company finances, with an in-depth look at bookkeeping, Sage bookkeeping software, cash flow and accounting.
Essentially, the course will give you all the tools you need to help you become a successful business leader, with a happy, motivated team behind you and a healthy, profitable business.